Contact Us

Do you have any question?

Whether you have questions about our straps, need help with an order, or just want to share feedback, get in touch. We aim to make your experience seamless and enjoyable.

Customer Service

Our team will be more than willing to help with any queries you may have. The quickest way to receive help is by using the contact form above or via live chat.

Email: hello@blakemoor.com

Our Address

If you need to return your order please use the following address and follow the instructions on our returns page.

The Horology Group
PO Box 1473
PRESTON
PR2 0EE

UK Business

We are a UK Limited Company located in the North West of England.

Company Registration Number: 12060299

VAT Registration: 332 5122 43

Tracked delivery

Royal Mail 1st Class on every UK order, with end‑to‑end tracking included.

Same‑day dispatch

Order before 2 pm on a working day and we’ll dispatch your strap the same day.

30 day returns

A clear promise: 30‑day returns with a full refund when you send the item back.

Secure payment

Via Apple Pay, PayPal, Amazon Pay, credit/debit cards, and Klarna.